Refund Policy

At Akcreative, we take pride in the quality of our products. If something isn’t right, we’re here to help! Please read our refund policy below.

Returns & Replacements

We accept returns or replacements only in the following cases:

• You received a defective or damaged product

• You received the wrong item

To be eligible, please:

• Contact us within 7 days of receiving your order

• Share clear photos showing the defect, damage, or wrong product

Conditions

• Items must be unused, in their original packaging, and in the same condition you received them.

• We do not accept returns or refunds for:

  • Items damaged due to misuse, mishandling, or normal wear and tear

  • Minor variations in color or design (due to lighting, printing process, or screen settings)

  • Sale, discounted, or clearance items

 Refund Process

Once we receive and inspect your return request:

• If approved, refunds will be processed to your original payment method within 7–10 business days.

• We’ll notify you by email once your refund is processed.

In some cases, we may offer to replace the product instead of a refund.

Return Shipping

• If the return is due to our error (damaged, defective, or wrong item), we’ll cover the return shipping costs.

• For other cases, return shipping costs will be the customer’s responsibility.

How to Request a Refund

To start a return or refund request, please contact us:
📧 Email: [your support email]
Include:

• Your order number

• Photos of the product showing the issue

• A brief description of the problem

Need Help?

We’re here to make it right!
If you have questions about refunds, replacements, or anything else, contact us anytime at:
📧 [amoghkulkarni.anime@gmail.com]
🌐 www.akcreative.in